Study programme 2025-2026Français
Human management tools
Programme component of Advanced Master's in Total Quality Management (CHARLEROI) (shift schedule) à la Faculty of Engineering

CodeTypeHead of UE Department’s
contact details
Teacher(s)
UI-S1-MSMGTQ-211-CCompulsory UERICHARD UlrichF100 - FPMs - Service du Doyen
  • COLS Fanny
  • DELVOSALLE Christian
  • EL HIKI Lahcen
  • RICHARD Ulrich
  • FOURNEAU Michel
  • MASSARI Maurizzio

Language
of instruction
Language
of assessment
HT(*) HTPE(*) HTPS(*) HR(*) HD(*) CreditsWeighting Term
  • Français
Français6600001010.001st term

AA CodeTeaching Activity (AA) HT(*) HTPE(*) HTPS(*) HR(*) HD(*) Term Weighting
I-POLY-932Integrated Exercise120000Q1
I-POLY-971Transactional Analysis180000Q1
I-POLY-972Neurolinguistic Programming150000Q1
I-POLY-973Quality in Difficult Situations90000Q1
I-POLY-974Human Resources Management and Participative Management120000Q1

Integrated test : there will be no assessment for each AA but a single assessment for the UE.
Programme component

Objectives of Programme's Learning Outcomes

Type of Teaching Activity/Activities

AAType of Teaching Activity/Activities
I-POLY-932
  • Cours magistraux
  • Conférences
I-POLY-971
  • Cours magistraux
  • Conférences
I-POLY-972
  • Cours magistraux
  • Conférences
I-POLY-973
  • Cours magistraux
  • Conférences
I-POLY-974
  • Cours magistraux
  • Conférences

Required Learning Resources/Tools

AARequired Learning Resources/Tools
I-POLY-932Not applicable
I-POLY-971Not applicable
I-POLY-972
I-POLY-973
I-POLY-974

Recommended Learning Resources/Tools

AARecommended Learning Resources/Tools
I-POLY-932Not applicable
I-POLY-971Not applicable
I-POLY-972
I-POLY-973
I-POLY-974

Other Recommended Reading

AAOther Recommended Reading
I-POLY-932Not applicable
I-POLY-971Not applicable
I-POLY-972
I-POLY-973
I-POLY-974
(*) HT : Hours of theory - HTPE : Hours of in-class exercices - HTPS : hours of practical work - HD : HMiscellaneous time - HR : Hours of remedial classes. - Per. (Period), Y=Year, Q1=1st term et Q2=2nd term
Date de dernière mise à jour de la fiche ECTS par l'enseignant : 16/01/2025
Date de dernière génération automatique de la page : 14/03/2026
20, place du Parc, B7000 Mons - Belgique
Tél: +32 (0)65 373111
Courriel: info.mons@umons.ac.be